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LIFT Your Story with Mike Bosch on Customer Service and Podcasting

Customer service is something everyone experiences in their lives, whether providing it or receiving it.   Mike shared the old adage “you can catch more flies with honey than with vinegar” regarding how you interact with to those providing the customer service experience.  He also shared a fun-fact trivia that this adage is older than “the squeeky wheel gets the grease” which came out in the 1800’s when the wagon was invented, versus the “honey and vinegar” which came out in the 1700’s.

Mike is excited about his new podcast as well called Total Nonsense with Josh and Bosch.  He shared how he and his co-host began and the transitions they have made, which we could very much relate to.

We also covered the fun experiences that the pandemic has placed on some of us  in learning new technology and the new way of communicating.

Thank you, Mike, for sharing your story, and we found out you have more!  We look forward to having you back!

You can find Mike’s podcast episodes at https://totalnonsensewithjoshandbosch.buzzsprout.com, on Youtube at https://youtu.be/3jgiMHkbBs4 or email him at totalnonsensewithjoshandbosch@gmail.com.


More about Mike Bosch:

I am a 49 year old male. I have been married for 28 years. My wife and I have 2 grown sons. I work in the Automotive Service industry and have worked for the same company for 24 years. I am a big fan of TV and Film. I love the obscure “movie quote.” For our 25th Anniversary, my wife and I went to a taping of the popular game show The Price is Right and I lost in the Showcase Showdown.

3 years ago I completed an Ironman endurance race. I lost over 50lbs in the process by changing my diet and exercising daily.

I passed my PMP last fall with 3 above targets and am currently studying Lean 6 Sigma in pursuit of a Black Belt certification.

I am restoring a classic car in my garage. I recently started a Podcast with a work colleague and I love to talk nonsense.



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